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IT Rapid Review Assessment Services:
IT e-Business
Optional
In addition to the deliverables listed above, we can assist clients in a more detailed full IT
e-Business assessment and help to implement the approved initiatives.
Target Audience:
CIO, COO, CFO
IT Executives and Sr Management who are responsible for IT strategy and core application
systems across the enterprise. This assessment will allow them to be assured that their IT
investments yield the expected benefits. It will also improve alignment between the IT function
and the business.
Smart companies are transitioning into e-Business focused organizations, at a rapid pace due to
competitive pressures and increased demand for electronic communications, (email, social media
and online marketing), from their customers. Moving to an e-Business information focused
organization not only requires IT changes almost on a weekly basis but e-Business also involves
moving from the traditional multiple points of contact to a single electronic point of contact for
customer interaction.
The challenge for IT and the business units is to be able to integrate information from the separate
business units back to the single point of contact to respond to the customer inquiries. While many
companies have a sizable investment in IT, few have reaped the full potential of their investments
and e-Business can greatly assist in meeting this goal. Many companies are still underutilizing their
IT capabilities and have many applications with redundant and/or duplicate processes as well as
hardware utilization averaging 20% or less. This results in IT solutions not being able to deliver on
their intended results and benefits. We address all these factors and more in our IT e-Business
assessment service.
Our offering provides clients who are transitioning to an e-Business strategy, valuable guidelines
and critical success factors for achieving the benefits they are seeking and staying within budget.
Too many times we are finding companies have greatly increased their IT complexity over the years
and now need to move to a more streamline state to handle the daily demands of e-Business. For
example, many companies have to increase the capacity of their web servers on a weekly basis,
not to mention how they are handling email management, social media integration and the growth
of online marketing from an IT management perspective. However, it's not uncommon for the
business leaders to loose sight of these issues, due in many cases to their business siloed approach
to IT. Our goal is to assist our clients in understanding these issues and then recommend the best
approach to move from their current environment to an e-Business environment. All of our
recommendations are based on sound business practices and benefits to the overall organization.
Description:
Our IT Rapid Review Assessment - e-Business provides a fast and efficient evaluation of your
current IT environment, and Business and IT alignment that covers the following:
• A high level assessment and evaluation of your current IT application and infrastructure
•.environment (both in-house and purchased applications), capabilities, and alignment to
•.e-Business requirements.
• The assessment and evaluation includes the three key elements of e-Business:
•....- Search Engine Optimization (SEO) of existing web site(s)
•....- Search Engine Marketing (SEM) of key on-line campaigns
•....- Social Media Optimization (SMO) of customer service integration
• A gap analysis comparing your IT solutions and policies to e-Business best practices
Our consultants have expertise in working with both large and small complex organization to achieve
the maximum benefits of their IT organization. We have assisted our clients in building business
cases for implementation changes/improvements as well as for outsourcing or in-sourcing their
e-Business support and maintenance. The team also has experience in performing SEO, SEM and
SMO assessments, developing actionable e-Business strategies and plans, and improving the overall
Business and IT performance.
We team with our clients to develop the assessment based on their goals and business
requirements, and educate their team in the process. We feel this is important so our clients can
take ownership for the recommendations, and are capable of making continual adjustments to the
recommended roadmap as rapidly changing e-Business needs require. We stress that this is not just
a report, but a process that positively impacts and positions how IT delivers value to the business
and most importantly how the overall organization is effected by e-Business.
Deliverables:
Standard
Our service offering delivers the following results:
• An assessment and evaluation of the current e-Business environment and its related
•.supporting applications and IT infrastructure.
•....- We review people, process, and IT solutions to provide a view of IT with respect to
•..... supporting e-Business.
• A gap analysis comparing your current IT solutions and policies to e-Business best practices.
• An e-Business overview of key IT applications that achieves the improvement opportunities,
•.as prioritized by the client, including:
•....- e-Business architecture - how e-Business and supporting solutions can best integrate
•.... .into the existing and planned solutions and best support the business requirements
•....- Data Management -the impact of data management and its support and integration
•.... .with the applications and business requirements for e-Business.
Our Consultants will deliver a detailed report that includes the above deliverables and present the
findings to our client's management.
Work effort is conducted as follows:
• ITPMG can be on-site or off-site to gather information
• Work effort is limited to 2 days; client has readily available inventory, (applications,
•.servers, etc and documentation (policies and procedures), of all areas or will send to
• ITPMG within 2 business days upon request
•. ..- Should information not be readily available delays will occur
• ITPMG will present findings and recommendations within 7 business days after receipt of all
•.information/data from the client and present to the CEO, CIO, CFO and COO
ITPMG Services
Rapid Review Assessment Solution Suite Service Offerings:
Rapid Review - e-Business Assessment