Consultant Bio
Kathleen Sullivan
Kathleen Sullivan is a passionate Leader who thrives on organizational challenges. She has more than 20 years
of diverse management and leadership experience. During a fourteen year career in the Energy industry,
Kathleen held various management positions in Information Technology, Customer Service, Business
Operations, and Engineering with some of the most diverse Energy companies in the Northeast. Following 10
years in various management roles, she transferred those skills, experience and passion to create and lead
service focused IT organizations domestically and globally.
In the late 1990's Kathleen joined Unilever, a global consumer products industry leader as Director of (IT)
Consumer Services for North America and subsequently Europe. During her domestic tenure she built a new
organization to provide centralized IT support for Unilever-North America serving many familiar businesses,
including Lipton, Dove, Ponds, Good-Humor, Breyers, Calvin Klein fragrances and Elizabeth Arden cosmetics.
Following the North American consolidation, Kathleen was a member of the executive team charged with
building Unilever's new Global European Infrastructure organization. She was responsible for developing the
organizational strategy and operational plan to transform support to over 100 Unilever businesses across
Europe. She managed the implementation of a new IT Service Centre supporting 35,000 employees in 25
countries in 12 languages.
During this time she also led a major service excellence and culture change program for hundreds of
multi-national employees.
Kathleen has designed and implemented organizational structures, established global service excellence
standards, trained and developed employees, and led global teams.
Kathleen continues to use her corporate leadership background and life experience to help individuals and
organizations achieve their vision and desired business results by focusing on the foundations of inspired
leadership, spirited culture and key management fundamentals.
Kathleen holds an MBA from Monmouth University (NJ) and BS in Business Administration from Georgian Court
University (NJ).
Consultant Bio
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