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ITPMG Announces NewOutsourcing Governance Assessment Service Offering Bethel, CT, July 14, 2009… ITPMG (www.itpmg.com), a leading edge on-demand consulting services company that specializes in personalized service that improves company performance announced today a new service offering designed to help companies craft a program that can be judged compliant using common practices based on the industry and organization size. Outsourcing is undertaken for many reasons, but cost and quality considerations predominate. Where cost is the major outsourcing driver, the goal is typically to significantly reduce costs while maintaining IT service quality generally on par with in-house performance. In cases where quality is the primary motivator for considering outsourcing, the goal is usually to achieve significant improvements in IT service quality levels while achieving costs that are at or below comparable in-house levels. Most outsourcing arrangements are fundamentally decided on a combination of these primary considerations, even though there may be a host of other tactical and strategic concerns. Most companies invest considerable cost, manpower and time to enter an outsourcing agreement whether the outsourcing is complete or selective, tactical or strategic, off-shore or on-shore, IT or business process. Companies evaluate the feasibility of outsourcing, select the right vendor(s), negotiate detailed agreements and supporting documents and then transition assets, processes, and, sometimes, personnel. The overall return on this investment has generally been poor, resulting in cost overruns, quality problems and terminated contracts. Several studies place the success rate around fifty percent. A significant contributor to this failure is inadequate understanding of and lack of attention to outsourcing governance. One source states that not having a formal outsourcing governance program is one of the "top 10 major sins of outsourcing, destined to sideline success of these [outsourcing] initiatives." Our experienced consultants have developed an effective, comprehensive approach to assessing outsourcing governance that will give companies the results necessary to determine the extent of their potential governance problems and their impacts. Through our solution clients can obtain an outsourcing governance baseline that will allow them to prioritize their efforts to produce the greatest benefit. Today, ITPMG is pleased to announce its new Outsourcing Governance Assessment offering that will give our clients a proven approach in assessing the documented outsourcing governance mechanisms within their enterprise. The Outsourcing Governance Assessment offering provides a phased approach that delivers a detailed assessment and analysis of the documented and actual outsourcing governance mechanisms that enable clients to: · Understand the in-house and vendor elements of outsourcing governance · Determine and rank the outsourcing governance problem and success areas · Identify areas for reduced fees, hidden costs and improved service performance · If coupled with comparative benchmarks, estimates of cost reduction potential · Determine alternatives for problem resolution The Outsourcing Governance Assessment offering applies to all types and areas of IT outsourcing. This new service offering is an extension of ITPMG's current innovative client solutions in the area of Contract and License and Management Review and Analysis Review. It is our intent to continue to grow our business and increase our on-demand personalized client support solutions such as this new service offering. This is just the newest example of our commitment to helping our clients transform themselves into a high performance business. About ITPMG ITPMG is an industry leader in providing personalized on-demand targeted, actionable consulting services. This global firm, with headquarters in Bethel, Connecticut, focuses on improving company performance and increasing shareholder wealth and value through its services, tools, experts and processes. For more information about ITPMG and its services contact ITPMG via e-mail at information@itpmg.com. |
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