ITPMG - Consultants

ITPMG consultants are experienced practitioners that apply rigorous methodologies and frameworks,
critical thinking, deep analytics, and knowledge management to solve your greatest challenges and
improve your company's performance. Composed of many former technology leaders and veteran
consultants, they have dealt with your problems numerous times. Their expertise is helping clients
optimize business and IT operations and manage major change using proven solutions and proprietary
methodologies. Their great advantage is the richness of insight that flows continually from the ITPMG
client engagements. At the intersection of technology and business, ITPMG is a trusted, independent
advisor. These are the people who continue to build on our reputation by solving your problems,
brilliantly.

Charles Ambuhl: Designing and implementing performance management programs, dashboards and
scorecards, creating and building measures and metrics, business intelligence, IT benchmarking,
productivity and quality improvement, and program and project management

Michael Bitterman: Focused on performance and process improvement through the design and
implementation of performance management programs, dashboards/scorecards, metric and measurement
development, benchmarking, business intelligence, and program and project management

Richard E. Campbell, II: Brand management, corporate strategy, marketing processes, IT strategy
alignment, building best-of-class business practices, and transforming organizations to efficient,
market-driven organizations

Gay Gordon-Byrne: Statistical analysis of reliability and stability of IT products, maintenance
benchmarking, maintenance contract analysis, maintenance RFP creation and support, maintenance
contract creation and support, and asset and incident database compliance review and attainment plan
support

Dr. Dean R. Spitzer: Performance Measurements, Organizational Performance, Learning Effectiveness,
Human Resource Capital Management, Coaching, Strategic Thinking, Outstanding Speaker, Facilitator,
Measurement Socialization

Rocco (Rick) Belmonte: IT strategy, IT architecture planning, IT transformation (process improvement
and restructure), IT performance management, IT assessments, ERP planning, selection, and review,
program management office (pmo) planning and design, organizational change management, business
intelligence (BI) design, business process design, CIO development/coaching, real estate, financial
services, retail, transportation, insurance, manufacturing, telecommunications and pharmaceuticals
industries

Michael J. Corby, CCP, CISSP, PMP: IT security assessment, security strategy, security planning,
compliance, IT operations, software development, project management, measurements, government
agency security evaluation and assessment, disaster recovery, compliance reviews and attainment plans,
policy and procedure strategies

Tim Pacileo: Strategic and Architectural Strategic Planning, Technology and Business Alignment Planning,
Global IT Delivery and Data Center Operations, Disaster Recovery and Security, Pre and Post Merger
Integration and Consolidation, Single and Multi Sourced Global Outsourcing Model Development and
Implementation, IT Infrastructure Design and Implementation, Social Media and E-Marketing Strategy,
Planning, Budgeting, Forecasting and Reporting Development and Design, Program Leadership,
Governance, ITL and Change Enablement, IT Benchmarking, Cost Analysis, Performance Management

Bill Walton: IT and business performance metrics and benchmarking, performance management and
measurement methodologies, including balanced scorecards and management dashboards, IT portfolio
management, prioritization of IT investments and alignment with business performance drivers, IT
financial management and governance

Nick Allen: Storage strategies, storage infrastructure, storage architectures, storage optimization,
storage management, storage networking, storage procurement, data protection, data reduction, storage
industry analysis, storage consulting, storage performance and capacity planning, storage migration,
backup and recovery, information lifecycle management and tiered storage planning, disaster recovery,
storage technical architectures, storage solution assessment, storage virtualization, storage for
virtualized servers, SAN and NAS planning, data migration planning, green storage, converged networks,
storage as a service, cloud storage, and select legal matters

Richard A. Lahey: IT strategy, IT/business alignment, IT metrics, business case development,
application portfolio strategy, data center strategy, data center consolidation strategy, program and
project management and change management

Steve Rothman: Enterprise lean, information technology driven business transformation, IT strategy and
architecture, agile software development, complex system integration, large scale program management,
IT cost reduction and the transformation of information technology organizations, and the banking,
capital markets, insurance, airline, utility, manufacturing and hospitality industries

Coby L. Dunn: Operational assessments and re-engineering of service and support organizations based
on ITIL and ITSM best practices, related technology assessments, selection and implementation of
automation to support continuous improvements, SME - ITIL/ITSM, interim management, IT strategic
alignment, program and project management

Mark Meredith: Organizational change, professional development trainer, and executive coach;
facilitation; human performance; general management, corporate training; sales enablement; certified as
IBM Accelerating Through Change consultant, software contracting process, certified Professional
Co-Active Coach, certified Hay McBer Executive Coach, Master Certified IBM Team Pac Facilitator,
certified Myers-Briggs Facilitator, and professional speaking

Irv Brownstein: Metrics, balanced scorecards and measurement programs, business intelligence, program
management, business continuity, software asset management, process engineering, skills management,
all phases of systems development and implementation, software package evaluation and installation,
systems methodology development and implementation, productivity improvement and cost reduction,
quality assurance, testing and project management

Shyam Desigan: Strategic planning, corporate finance, healthcare IT operational improvement, project
management, healthcare expert, healthcare technology, profitable business relationship development,
revenue generation and revenue cycle management, cost reduction, business growth, needs assessment,
new product launch, outsourcing services, medical imaging and tele-radiology, competitive and trend
analysis, risk analysis, vendor management, location based RTLS and context aware technology

Barbara Poole: Organizational Design and Development; Leadership Development; Executive, Key Leader
and High-Potential Coaching; 360 Surveys and Culture Surveys; Succession Planning; Team Development
and Team Coaching; Meeting Facilitation; Post-merger Culture Integration; Pre-Retirement and Legacy
Coaching

Bob Cooper: Program/project management, business process design, system development life cycle, IT
transformation (process improvement and restructure), IT performance management, financial services
industry, insurance industry, offshore project management

Len Bergstrom: Performance measurement and management expertise, IT efficiency and effectiveness
benchmarks, scorecard/dashboard development, outsourcing assessments and IT linkage to business
performance and value

Greg Scala: Project turnaround, application implementation, IT project management, business planning
and analysis, IT strategy and planning, performance management and measurement, business process
management, vendor technology review and analysis, contract and license management review and
analysis, and risk management

Michaele D. Rachlin: Online marketing, eCRM, loyalty, supply chain, ERP, data warehouse and business
intelligence, mergers and acquisitions, process management, goal alignment, team and talent building,
cost savings, project & portfolio management, governance, operations management, security and
controls, shared services

Peter White: Digital media, digital devices and networks, IPTV, mobile TV, cable networks, digital
satellite, video over web and internet, set tops , portable digital devices, and the technology behind DRM
and Codecs

Caroline Gabriel: Technologies and business models for service providers and vendors, broadband
wireless technologies with emphasis on WiMAX, 3G, fixed/mobile convergence and wireline broadband
markets

Charlie McVeigh: Software development, project management, benchmark assessment, infrastructure
implementation and executive management in manufacturing, technology and financial services
companies, IT infrastructure assessment and in the implementation of IT continuous improvement
methodologies based upon IT and industry best practices

Douglas Ferguson: Business Development, corporate planning and innovation management

Kathleen Sullivan: Organizational Design & Culture, Leadership Development, Global Team Integration,
Team Building/Staff Development, Customer Service Excellence Standards, Strategic Planning, Large
Scale Program Management

Loren Zeller: Marketing process design,marketing transformation,marketing investment metrics,demand
generation program development,database marketing and analytics, lead development and lead
management,and marketing skills assessment and development

Maurice R. Parisien: Strategic Planning, Sales and Marketing Planning, Internet Marketing Consulting
Services, Database Marketing, Creative Problem Solving, Writing of Business and/or Marketing Plans,
Public Speaking, Brand Marketing, Sales Process, Marketing Process, Sales and Marketing Process
Alignment, Project Management, Strategic Design and Tactical Execution of Multi-Touch Demand
Generation Solutions.

Laura Stuart: Primary Research on The Perspectives and Priorities of CEOs, CFOs and Business-Unit
Executives, Sector and Market-Specific Trends and Analyses, Financial Services Industry Restructuring
Issues and Requirements, CIO-Level Interviews on Technology Products, Metrics and Management
Issues, Sell and Buy-Side Analyst Interviews on Industry Metrics and Perspectives; IT Services Sector,
including ERP Consultants and Providers; M&A Target Market Analysis and Investment Trends

David P. Vellante: IT portfolio management, value measurement, investment strategies, and strategic
planning

David A. Floyer: IT management, business case analysis, IT strategy and alignment, portfolio analysis,
benchmarking, operations research and frameworks for measuring IT value

Richard Murray: Business strategy and IT strategy alignment, IT strategic plan formulation, IT
organization design and process reengineering, IT strategic change, IT leadership team building, IT
strategic performance measurement and management, IT value management; business and IT relationship
management, IT financial management and cost reduction (capital & operating expenses), IT service
delivery management, IT human capital management, IT applications and infrastructure demand
management, IT program/project and vendor management; IT service delivery and capacity management,
IT operations strategy and service delivery, IT operations performance measurement, IT operations
process improvement, IT strategic and operational benchmarking

David Goldstein: Financial services, with a focus on brokerage, global custody and executive reporting,
insurance industry with a focus in health care and managed care, storage strategy, data center and
networking strategy, storage sourcing and IT risk assessment

Ray Harris: Software analyst, software development, project management and software architect in the
transportation arena; mutual fund financial services arena; health provider and insurance arena;
mechanical engineering arena; video, voice and data cable provider arena; and most recently, the IT
Benchmarking arena

Bill Shank: Program and project management, business analysis, process analysis, materials
management, logistics management and planning, inventory management and analysis and engineering
management

Steve Gall: Software development, project management, benchmark assessment, business and
technology analysis, rapid software development, business case development, organization reviews,
strategy building, skills assessment, risk analysis, technology governance, federal/DOD industry, technical
document standards development, APC CONOPS development and analysis, IT scoping, strategy,
governance, ROI, best practices, quality of service, sourcing assessments, service level agreement
development, vendor contract evaluation (scope, SLAs, penalties/bonuses, client/vendor responsibilities,
pricing), performance evaluation (contracted services and service levels against actual performance),
and price evaluation (contracted services and service levels with price of service against expected costs
and in-house costs for similar services and service levels)

Tim Scudder: Outsourcing planning and management, IT benchmarking, end-user computing
management, project management, content/document management, knowledge management, IT
migration planning, regulated system development and quality assurance

Steven M. Venokur: Focused on skills/competency, skills/competency assessment, skills/competency
models/uses/classifications, skills/competency descriptions, IT skills structure, skills/competency needs
assessment/implementation planning, and training needs analysis

David Greenebaum: Data center engineering & operations; network engineering & operations; web
services; database systems; storage; security; IBM mainframe, Sun, x86, Apple; high performance
computing clusters; EMC; Cisco; OS/390; Unix/Linux/AIX; OS/X; Windows; n-tiered architecture;
enterprise management frameworks leveraging: Open View/ Net Cool/BMC Patrol; Firewall systems;
Exchange messaging; Turret systems from IPC; pbx systems from Avaya, Nortel and Cisco; ACD systems
from Avaya, Rockwell and Aspect; carrier services (MPLS, DWDM, SONET, packet data services, voice
services); hosted operations

Doug Hubbard: Focused on all aspects of performance management and measurement, IT investment
analysis, implementation of AIE methodology, portfolio analysis, and AIE training & certification

John Felicetti: IT strategy, process-improvement specialist, senior technology executive and IT project
manager, in-depth knowledge in business-IT alignment, project management practices, outsourcing
strategy and project risk assessment

Matthew Stegall: Software development, project management, benchmark assessment, business
analyst, marketing and sales expert and executive management

Susan Gaines: Statistical analysis of reliability and stability of IT products, maintenance benchmarking,
maintenance contract analysis, maintenance RFP creation and support, maintenance contract creation
and support, and asset and incident database compliance review and attainment plan support

Darrel Berry: Outsourcing advisory, application management and facilities management, outsourcing
audit and review and outsourcing services development (SLAs), business process, productivity and IT
organizational development, IT strategic planning, program management, contract development and
management and IT disaster recovery planning

Alok Jain: Storage and storage area network expert, designs and implements approaches for
performance analysis and storage capacity planning, storage migration, disaster recovery, storage
technical architecture, enterprise performance analysis, application tiering, storage solution best-fit
analysis/assessment, SAN and NAS consolidation planning, and data migration planning

Christophe Toulemonde: Software infrastructure, service oriented approaches and architectures,
unified collaboration, e-business strategy, alignment of IT investments and business strategy, target
market definition, and product/offer positioning