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Compentency Development and Training
• Learning Approach
• Stakeholders Self-Paced eLearning
• Virtual Instructor Led & Classrooms
• Blended Classroom
• Business Executives
• Liaisons / Power Users
• IT Executives
• Software Developers
• Project Managers
• IT Operations Managers
• Technical Support Staff
• Help Desk Analyst & Practitioners
• ITIL Service Managers
Software Development Process Improvement Service Offerings:
ITPMG Services
We have formed a strategic partnership with a leading provider of training solutions in the area of
IT management and control best practices. They deliver innovative learning solutions and offer a
comprehensive portfolio of Blended, eLearning and Classroom training programs to corporations,
governments and individuals worldwide. They are an EXIN ACP (Accredited Course Provider) with a
complete Portfolio of ITSM / ITIL Online, Blended, and Classroom based training offerings. They
focus on well known IT process frameworks which organizations use to develop competent and
world-class IT organizations. The focus areas include:
• ITIL (IT Infrastructure Operations Best Practices)
• ISO 20000 (IT Service Management Standard)
• MOF (Microsoft Operations Framework)
• CMMI (Software Development Best Practices)
• PMBOK (Project Management Best Practices)
• COBIT (IT Governance and Control)
We recognize the need to develop an individual's competency in order for the organization at large
to have the required organizational knowledge and competence to succeed and deliver. Each
training course offered within the our portfolio is a part of a competency portfolio required by both
the individual and the organization. Our training solutions are localized and are available in several
languages to ensure the effectiveness of the solution for individuals worldwide.
Domain Expertise
Through our strategic partnership we offer the most comprehensive portfolio of training solutions
across the well known frameworks like ITIL/ITSM, CMMI, PMBOK, COBIT, ISO 20000, MOF etc.
These training solutions have been used by several hundred well known companies to train several
thousand IT professionals and to attain visible and sustainable cost savings and service quality
improvements within their IT organizations. Several of the training solutions are available in Chinese,
Japanese and German.
Global Delivery Capability
We offer clients a global delivery environment for its courses. With our strategic partner's certified
trainers present in 28 locations globally, and able to deliver several courseware in multiple
languages, the value proposition for global clients is very powerful. We offer the most
comprehensive portfolio of training solutions in the IT best practices domain to enable cost-savings
for IT Service Delivery and improving quality of IT services delivered.
• On-Line Foundation Training
• High Customer Satisfaction
• Online Case Studies
• Industry's Highest Pass Rates
• Online Courses
Process Owners:
Let our organizational change specialists help you design an effective awareness and training
campaign!