Consultant Bio
© 2011 ITPMG, LLC. All rights reserved.
Charles Ambuhl
Mr. Ambuhl has more than 25 years of experience in the IT benchmarking industry, with the past 12 years
focused on increasing the business benefit from investment in information technology. He has designed and
implemented innovative approaches to performance measurement, benchmarking, and alignment of technology
for increased IT effectiveness.
Mr. Ambuhl is co-founder of the IT Performance Management Group and an active consultant within the IT
performance management practice. He works with senior business and IT executives on high-level engagements
focused on establishing current IT organization performance and synergy/alignment between business and IT,
employing tools, techniques, and methodologies he developed specifically for these assessments.
Recently, Mr. Ambuhl was Vice President, EMEA Benchmarking for META Group. At META Group he co-developed
and managed the delivery of a set of cost and price benchmarking services, focusing on KPIs and IT cost/price
performance, unique to IT benchmarking.
Previously, Mr. Ambuhl was vice president of Gartner Measurement's client services for North America, where he
managed service analysts and delivery of IT measurement services to Global 2000 accounts.
Before that, he developed and managed Gartner's delivery team for the IT Overview Analysis, the first
measurement service directed at the CIO/CFO to provide understanding of IT performance with a business
viewpoint. In addition, he spent 14 years at Real Decisions, which was acquired by Gartner, and was
instrumental in launching several IT benchmarking services still in use today.
Mr. Ambuhl received a BA in business economics from The College of Wooster.