Benchmark Ultra-Lite Service Offering
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One of the biggest challenges to every CIO and senior executive today is how to quickly get
information that helps them answer questions on how they perform related to the industry they are
in or to a company similar in size. With our offering clients can now quickly obtain high level
industry baseline benchmarks from similar organizations and industries in order to better understand
how their investments may impact the organization and where key changes may need to be made
in order to improve overall efficiencies and be more responsive to your customer base.
Our new offering provides a quick report of up to twenty performance metrics per assessment
module for workload, costs, staffing, sourcing, complexity and ageing against industry peers and
against our total benchmark database that can be used to help make those tough decisions.
The reports provided by our new offering are standardized and easy to understand. The metrics for
each of our assessment modules are from our data base which contains information from over
twelve hundred customers across twenty five industries. The metrics provide important data
regarding such focus areas as hardware, software, sourcing and personnel associated with each
functional area of an IT organization.
Description:
Our service offering provides a fast, cost efficient, quality high level benchmark report that
supports the client's IT investment and budget needs. Through our state of the art analysis
system, we show statistical results that include selected peer organizations and produce final
reports and charts.
Deliverables:
Standard
ITPMG's Benchmark Ultra-Lite service offering provides the client with a set of up to twenty
predefined metrics associated with each of our assessment modules/towers or functions
(distributed, help desk, mainframes, mid-range servers, wide area data networking,
telecommunications- wireline, telecommunications- wireless (cellular), telecommunications- PBX,
application development, and application support,). The client may choose from two to all ten of
our assessment modules/towers for their report.
There is no data collection required as this is a report of industry benchmark data contained in our
database and not a comparative analysis of the client and an industry.
Optional
The industry peers utilized can be filtered by providing minimal data point estimates (one per
module/tower). This enhanced set of comparisons provides valuable insight into the workload and
complexity driving the performance of your IT organization.
Target audience:
CIO (primary), CEO, CFO.
Enterprises that want/need to use comparative analysis to support decisions in the complex
business and IT environment they work in on a daily basis.
ITPMG Services
Benchmark Service Offerings: