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Benchmark Lite Service Offering
Our offering can quickly give clients the results necessary to help answer these questions and
many more. It is through our offering that clients can now quickly obtain industry baseline
benchmarks from similar organizations and industries in order to better understand how their
investment may impact the organization and where key changes may need to be made in order to
improve overall efficiencies and be more responsive to your customer base.
Description:
Our service offering provides a fast, cost efficient, quality benchmark report that supports our client's IT investment and budget needs. The offering provides consistent results and formats from client to client and from benchmark to benchmark. Through our state of the art analysis system, we build statistical results that include selected peer organizations and produce final reports and charts.
Deliverables:
Standard
ITPMG's consulting service provides a written benchmark report that is presented through easily understood charts and graphs. The benchmark report provides the client with a choice of any twenty total metrics selected from our current list of operational metrics across up to three modules or functions (help desk, mainframes, mid-range servers, data networking, voice networking, application development, application support, end user and business unit satisfaction). There is no data collection required as this is an analysis of industry benchmark data contained in our database and not a comparative analysis of the client and the industry or our total database.
As a result of the streamlined approach and the efficient use of our analytical and database tools, the report can usually be done in less than three days.
The written report contains metrics pertaining to the client's selected industry's top quartile and bottom quartile as well as our total database average.
Optional
If the client can provide workload and complexity answers/input using our existing data collection techniques then we will also provide a customized workload and complexity peer group along with Top and Bottom quartiles for your selected industry peers. This enhanced set of comparisons provides valuable insight into the workload and complexity driving the performance of your IT organization.
Target audience:
CIO (primary), CEO, CFO.
Enterprises that want/need to use comparative analysis to support decisions in the complex business and IT environment they work in on a daily basis.
Description:
Our service offering provides a fast, cost efficient, quality benchmark report that supports our client's IT investment and budget needs. The offering provides consistent results and formats from client to client and from benchmark to benchmark. Through our state of the art analysis system, we build statistical results that include selected peer organizations and produce final reports and charts.
Deliverables:
Standard
ITPMG's consulting service provides a written benchmark report that is presented through easily understood charts and graphs. The benchmark report provides the client with a choice of any twenty total metrics selected from our current list of operational metrics across up to three modules or functions (help desk, mainframes, mid-range servers, data networking, voice networking, application development, application support, end user and business unit satisfaction). There is no data collection required as this is an analysis of industry benchmark data contained in our database and not a comparative analysis of the client and the industry or our total database.
As a result of the streamlined approach and the efficient use of our analytical and database tools, the report can usually be done in less than three days.
The written report contains metrics pertaining to the client's selected industry's top quartile and bottom quartile as well as our total database average.
Optional
If the client can provide workload and complexity answers/input using our existing data collection techniques then we will also provide a customized workload and complexity peer group along with Top and Bottom quartiles for your selected industry peers. This enhanced set of comparisons provides valuable insight into the workload and complexity driving the performance of your IT organization.
Target audience:
CIO (primary), CEO, CFO.
Enterprises that want/need to use comparative analysis to support decisions in the complex business and IT environment they work in on a daily basis.
Performance Services
Performance Management & Measurement Services
Benchmarking Services
ERP Optimization Services
ITIL Services
Risk Management
Skills and Compentency Management
Planning and Strategy Services
Business Planning and Analysis
Business Process Management
Contract and License Management Review and Analysis
Enterprise Network Infrastructure Strategy and Planning
Enterprise Resource Planning (ERP) Strategy Services
IT Strategy and Plan Review
Storage Strategy and Plan Review
Security and Regulatory Compliance Strategy and Planning
Vendor and Technology Analysis
Performance Management & Measurement Services
Benchmarking Services
ERP Optimization Services
ITIL Services
Risk Management
Skills and Compentency Management
Planning and Strategy Services
Business Planning and Analysis
Business Process Management
Contract and License Management Review and Analysis
Enterprise Network Infrastructure Strategy and Planning
Enterprise Resource Planning (ERP) Strategy Services
IT Strategy and Plan Review
Storage Strategy and Plan Review
Security and Regulatory Compliance Strategy and Planning
Vendor and Technology Analysis
ITPMG Services
Back to Benchmark Service Offerings
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Performance Management and Measurement Service Offerings
Back to Service Offerings
Performance Management and Measurement Service Offerings
Benchmark Service Offerings:
IT Benchmark Service Solution
IT Benchmark Lite Service Solution
IT Benchmark Ultra-Lite Service Solution
Hardware Failure Analysis
Internet Marketing Competitive Analysis
Sales Force Effectiveness
IT Benchmark Lite Service Solution
IT Benchmark Ultra-Lite Service Solution
Hardware Failure Analysis
Internet Marketing Competitive Analysis
Sales Force Effectiveness
One of the biggest challenges to every CIO and senior executive today is how to quickly get
information that help them answer questions on how they perform related to the industry they
are in or to a company similar in size to themselves. Our new offering provides a quick analysis
and report of up to twenty performance metrics for workload, costs, staffing, sourcing,
complexity and ageing against industry peers and against our total benchmark database that can
be used to help make those tough decisions.
Through our new offering, results are standardized and easy to understand. They allow the client to get performance metrics from our data base that contains information from over six hundred customers across twenty industries. The benchmark report provides metrics regarding such focus areas as hardware, software, sourcing and personnel associated with each functional area of an IT organization. This gives clients the ability to answer questions such as:
Through our new offering, results are standardized and easy to understand. They allow the client to get performance metrics from our data base that contains information from over six hundred customers across twenty industries. The benchmark report provides metrics regarding such focus areas as hardware, software, sourcing and personnel associated with each functional area of an IT organization. This gives clients the ability to answer questions such as:
• How do we quickly get an effective and efficient baseline set of metrics to help us in our
•.assessment of an IT investment and/or expense reduction?
• What is the industry baseline that we can use for continuous measurement and improvement
•.processes?
• How can I get data to help us understand if our budget cuts are hurting our organization's
•.performance?
• What areas should we continue to invest in?
•.assessment of an IT investment and/or expense reduction?
• What is the industry baseline that we can use for continuous measurement and improvement
•.processes?
• How can I get data to help us understand if our budget cuts are hurting our organization's
•.performance?
• What areas should we continue to invest in?